Frequently Asked Questions

What is your return policy?

-All sales are final. If you would like to, there is a option to resell your items on our VIP Buy, sell trade thread. 

-Due to the nature of how our items are crafted and because we are small shop, we cannot accommodate exchanges.

-The only exception for returns is if there is a flaw that you notice and your garment has not been washed yet.

Please email with photos so that we can resolve your issue.

What is your shipping policy?

 -Shipping is based on the weight of your package, not just a flat rate when you order.

-Wild Rumpus is not responsible for change of address or packages lost or delayed in transit.

-Combining multiple orders is not always guaranteed but we will always try our best.

When will my order ship?

-Ready to ship items typically ship in 3-5 business days.
Pre-orders and custom orders have longer turnaround times.

What size should I order?

You can view our sizing chart and info here.